Terms and Conditions – 5xbet: General Platform Rules

1Acceptance of Terms

By accessing the website of 5xbet, create an account, or use any of the services available on the platform — including Sports Betting, Live Casino, crash games, blackjack, slots, and other products — the user expressly declares that they have read, understood, and agreed to all terms and conditions described herein, as well as our Privacy Policy and the Responsible Gambling guidelines.

If you do not agree with any part of these terms, you must immediately stop using the platform and refrain from registering. 5xbet reserves the right to update these terms at any time, and it is the user's responsibility to check the most current version periodically.

2Eligibility and Registration

To create an account on 5xbet and use its services, the user must meet all of the following requirements:

• Be at least 18 years of age at the time of registration;
• Be a resident of Brazil or be located in Brazilian territory at the time of using the platform;
• Not be on an active self-exclusion list on any betting platform;
• Provide truthful, accurate, and complete information at the time of registration, including full name, CPF, date of birth, address, email, and phone number;
• Not have had a previous account closed by 5xbet for violating the terms.

Account registration is personal and non-transferable. Each individual may hold only one active account on the platform. Creating multiple accounts under the same user — regardless of the information used — is considered a serious violation of these terms and will result in the immediate suspension of all accounts involved.

5xbet reserves the right to request identity verification documents at any time, including a government-issued photo ID (RG or CNH), proof of address, and any other documents required to confirm the account holder's identity. The verification process (KYC) may be required before withdrawals are approved.

3Account Use

Users are solely responsible for keeping their login credentials (email and password) confidential. 5xbet recommends creating a strong password using uppercase and lowercase letters, numbers, and special characters, and never sharing it with anyone.

Any activity carried out on a user's account while the correct credentials are used is the account holder's responsibility, regardless of who actually performed the access. If you suspect unauthorized access, contact 5xbet support immediately via live chat or at contato@5xbet.life.

Transferring, selling, or assigning your account to any third party is strictly prohibited. The account is personal and tied to the CPF provided at registration. Users may not use their account to carry out transactions on behalf of others.

4Deposits & Withdrawals

All financial transactions on 5xbet are processed in BRL (R$). The platform accepts the following payment methods for deposits and withdrawals:

• Pix — available 24 hours a day, 7 days a week, including holidays;
• Bank slip — cleared within up to 3 business days after payment;
• Credit and debit card — Visa and Mastercard;
• PicPay and Mercado Pago — real-time processing;
• TED Bank Transfer — via Nubank, Itaú, Bradesco, Banco do Brasil, and other participating banks.

The minimum deposit is R$ 20.00. The minimum withdrawal is R$ 30.00. Pix withdrawals are processed in under 1 hour in most cases. Timeframes for other methods may vary depending on the channel used.

All withdrawals will be made to the same payment method and account holder used for the deposit. 5xbet does not transfer funds to third-party accounts. Full identity verification (KYC), including a photo ID and proof of address, may be required before your first withdrawal.

5xbet reserves the right to verify the origin of deposited funds and to suspend or delay withdrawals if there is any suspicion of irregular activity, fraud, or money laundering. In such cases, additional documentation may be requested from the user.

5Sports Betting

The 5xbet offers Sports Betting across more than 30 sports, including football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, and international leagues), MMA/UFC, basketball (NBB and NBA), volleyball (Superliga), e-sports (CBLOL, CS2, Valorant), and many other competitions.

Bets are considered final and irreversible once the user confirms the slip on the platform. After confirmation, bets cannot be cancelled, changed, or transferred, except where the cash out feature is available and activated by the user before the event result.

Odds displayed on the platform are updated continuously and may change up until the moment a bet is confirmed. The odds recorded are always those in effect at the exact moment of the user's confirmation. In the event of a technical error resulting in clearly incorrect odds — for example, odds that offer a disproportionate advantage to the user due to a system fault — 5xbet reserves the right to cancel the affected bets, notifying the user and refunding the amount staked.

In accumulator bets where one selection is cancelled or suspended, that selection is removed from the slip and the remaining ones stay valid with the combined odds automatically recalculated. If the event is postponed and rescheduled within 48 hours, the bet remains valid for the new date.

6Casino & Games

The casino section of 5xbet includes crash games (such as Aviator, Spaceman, and JetX), live blackjack with real dealers provided by Evolution Gaming, slots from certified providers (Pragmatic Play, NetEnt, and others), live roulette, and all other games available on the platform.

Casino game results in RNG (Random Number Generator) format are determined by algorithms certified by independent audits. Crash games use a provably fair system, which allows users to verify the integrity of each round's result using the hash available in their account history.

The live casino is powered by internationally licensed providers. Results are determined physically in the provider's studio and streamed live in real time. 5xbet has no control over live game outcomes, as all events are generated independently by the provider.

Each game has its own RTP (Return to Player) published on the game's page. The RTP indicates the average long-term return percentage to the player — it is not a guarantee of results for any individual session. Live blackjack at 5xbet's main tables has an RTP of up to 99.5% when using basic strategy and with natural blackjack paying 3:2.

7Bonuses & Promotions

The 5xbet offers periodic bonuses and promotions to its users. The specific conditions of each promotion — including rollover requirements, expiration period, eligible games, and bet limits — are published on the promotion page and should be read before activation.

The bonus balance is kept separate from the user's real balance. Bonus funds cannot be withdrawn directly — only the real balance resulting from a completed rollover can be requested as a withdrawal. If a withdrawal is made before the rollover is completed, the bonus balance and any associated winnings will be automatically forfeited.

General rules that apply to all 5xbet bonuses:

• One welcome bonus per user (CPF), per IP address, and per device;
• Bets with odds below 1.50 generally do not count toward the Sports Betting bonus rollover — please check the specific terms of each offer;
• 5xbet reserves the right to cancel bonuses and associated winnings if multiple account usage or other promotional abuse is identified;
• Promotions are valid only for bets placed on eligible sports and markets as specified in each offer;
• Each bonus has its own expiration period, which is stated on the promotion page — expired balances are automatically removed from the account.

8Prohibited Conduct

The use of 5xbet implies a commitment to refrain from any of the following conduct:

• Creating multiple accounts or registering with another person's details;
• Using automated tools, bots, or scripts to interact with the platform;
• Attempt to manipulate event outcomes or exploit technical vulnerabilities on the platform;
• Use the platform for money laundering or any other illegal financial activity;
• Placing bets in collusion with other users to secure artificial gains;
• Use a VPN, proxy, or any other means to conceal your real location or circumvent platform restrictions;
• Abusing the bonus system through coverage bets across multiple accounts;
• Attempt to access restricted areas of the platform or other users' data;
• Filing unjustified chargebacks or fraudulent transaction disputes with the card issuer.

Any of these behaviors will result in immediate account suspension, cancellation of balances, and, where applicable, notification of the relevant authorities. 5xbet cooperates with financial fraud and money laundering investigations as required by Brazilian law.

9Account Closure

You can request account closure at any time via live chat or at contato@5xbet.life. Once the request is submitted, any available real-money balance will be processed for withdrawal in accordance with the current payment rules. Unmet bonus balances will be forfeited.

The 5xbet may close or suspend a user's account at any time, without prior notice, in the following cases:

• Violation of any provision of these Terms and Conditions;
• Identification of fraud, money laundering, or criminal activity;
• Providing false information during registration or identity verification;
• Bonus abuse or exploitation of technical vulnerabilities;
• At the user's own request (self-exclusion for responsible gambling).

If an account is closed by 5xbet due to a terms violation, balances linked to irregular bets or winnings may be held pending investigation. Balances confirmed as legitimate will be returned to the user.

10Responsible Gambling

The 5xbet is committed to responsible gambling practices. The platform provides self-control tools that users can activate directly from their account dashboard:

• Deposit limit — daily, weekly, or monthly;
• Loss limit — for a period defined by the user;
• Temporary break — access block for a set period of time;
• Self-Exclusion — permanent account closure at the user's request.

The platform is exclusively for users aged 18 and over. Betting should be a form of entertainment, not a source of income. Never bet amounts that could put your personal or family finances at risk.

If you feel your betting is getting out of hand, free and confidential support is available at CVV (call 188) or at SENAD. 5xbet also provides access to responsible gambling tools with no hassle.

11Data Privacy

The collection, storage, and use of personal data from users of 5xbet are governed by our Privacy Policy, available on this site. In summary:

• Collected data is used exclusively for platform service operations, identity verification, fraud prevention, and account-related communications;
• No personal data is sold or shared with third parties for commercial purposes;
• All connections are protected by 256-bit SSL/TLS encryption;
• Users have the right to request access to, correction of, or deletion of their personal data at any time by contacting contato@5xbet.life;
• 5xbet complies with the Brazilian General Data Protection Law (LGPD — Lei 13.709/2018).

12Limitation of Liability

The 5xbet is not liable for financial losses resulting from bets placed by the user, whether on Sports Betting or casino games. The outcome of any game or event is inherently uncertain, and the risk of loss is part of the nature of betting.

5xbet does not guarantee uninterrupted platform availability. Scheduled maintenance or technical incidents may cause temporary service outages. In such cases, bets that have already been confirmed are preserved and processed normally once the platform is back online.

5xbet's maximum liability for technical failures affecting bets or transactions is limited to the amount staked or deposited by the user in the transaction directly affected by the incident. Hypothetical profits not realized due to a technical failure are not eligible for compensation.

13Changes to the Terms

The 5xbet may update these Terms and Conditions at any time to reflect changes in Brazilian law, platform operations, or the services offered. Significant changes will be communicated via the registered email address and through a prominent notice on the platform at least 15 days before taking effect.

The most current version of the terms will always be available on this page. The date of the last update is shown at the top of the document. Continued use of the platform after the effective date of any new terms constitutes acceptance of those changes.

14Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes arising from the use of the platform 5xbet that cannot be resolved directly with support will be submitted to the jurisdiction of São Paulo/SP, with express waiver of any other jurisdiction, however privileged it may be.

5xbet encourages users to resolve any disputes first through our support channels — live chat or email at contato@5xbet.life. Our team is available 24 hours a day to handle any questions related to platform operations.